CLEAR Moto Policy - Alaska Special
Please pay close attention to these Alaska Special policies, as some are different from our general policies.
Booking:
Please see the course calendar to book your training. You will receive course details and a waiver via email after scheduling your course(s).
Payment:
Pay in-full or a 50% deposit at time of booking.
Any remaining balances must be paid four weeks prior to your scheduled training. An email reminder will be sent with any balance due with a payment link attached.
Cancellation:
Due to the long distance traveled, we appreciate your understanding for the following cancellation policies. Please notify us by email at info@clearmoto.com or by phone at 505.524.5696 if you need to make any changes to your appointment.
More than four weeks notice: You will receive a 100% refund of all amounts paid.
Less than four weeks notice: If only the deposit was paid, there will be no refund. You will receive a 50% refund if you paid in-full.
Less than two weeks notice: There will be no refund of any amount. If space is available, you are welcome to rebook for another 2025 Alaska Special course date.
No Show, No Call: There will be no refund or credit of any amount.
Weather:
Training will continue in poor weather. In the very rare case that weather is severe and dangerous enough, CLEAR Moto elect to postpone or cancel training. In the case of CLEAR Moto cancelation, you will receive a full refund.
If training continues regardless of weather and you decide not to attend training due to the weather, you will not receive a refund or credit.
The training location and/or curriculum may change due to weather conditions. We appreciate your flexibility and understanding. Keeping riders safe and preventing injury is a top priority.
Rider Requirements:
Valid Motorcycle License/Endorsement
Over the age of 18 years old
Wear a properly fitted DOT approved motorcycle helmet
Wear Eye protection (goggles, sunglasses, glasses, or closed helmet face-screen)
Wear Gloves
Wear Long pants
Wear Over-the-ankle boots
The gear you decide to wear is yours alone and is not CLEAR Moto’s responsibility. If you choose to not wear the above required items during training we will have to withhold training for your safety. We suggest wearing motorcycle gear designed specifically for adventure or off-road riding. Please take a look at REV’IT! and make an order with us. Plan ahead so your gear arrives in time.
Rider Expectations:
Riders are kind and respectful to all staff and fellow riders
Riders are willing to learn
Riders are responsible for their actions
Riders are responsible for checking in with their energy levels
Riders are responsible for taking additional breaks when they need
Rider is in control of and responsible for how they operate their motorcycle
Rider is liable and responsible for any damages or injuries they cause to themselves, their property, or anyone else’s body or property
CLEAR Moto Expectations:
All staff will be respectful and kind to all riders
We are here to support and encourage all riders
We are here to keep riders as safe as possible
We will never push riders to an unsafe point during training
We are liable and responsible for our actions
The coach will take breaks throughout the training day
If you have any further questions or would like clarification on any parts of this policy, please contact us.